We’ve been in the appliance repair industry for 40 years
Washers, Dryers, Ranges, Stoves, Refrigerators, Freezers, Dishwashers, Microwaves and Garbage Disposers
Experiencing these common problems?
Get half of your estimate fee back toward a replacement unit if you decide to replace the item instead. Click for details.
We come with parts to fix your product right the first visit. Learn more.
Schedule online, any time.
We back our parts and our service.
We have thousands of parts on hand for quick and easy repairs. Learn more.
We are Wisconsin proud and happy to be a part of the community!
Diamond Factory Service is a locally owned business that provides appliance repairs to Brookfield and surrounding areas, such as Milwaukee, Port Washington, Racine and Oconomowoc. We provide in-home appliance repairs on all major home appliances including refrigerators, freezers, ranges, washers, dryers, dishwashers – you name it!
We support the following brands, both in and out of warranty: Maytag, Whirlpool, JennAir, Amana, KitchenAid, Maytag, Ikea and Estate. We also service several other brands out of manufacturer’s warranty such as GE, Frigidaire and Bosch.
Our team has grown up where we operate, growing our families in Southeastern Wisconsin. We’ve spent the day at the zoo, tailgated at a Brewer’s game, and gone to too many music festivals to count. We love it here, so we choose to provide the best service here.
In order to provide the best possible service for you, we are strategically partnered with many area retailers. These partnerships with Home Depot, Lowes and Furniture & Appliance Mart (to name a few) allow us to provide a number of solutions for your appliance problems. DFS North is also a strategic partner of Whirlpool and their family of brands. This allows our team to attend specialized training sessions throughout the year to enable us to provide solutions that no other service provider in the state of Wisconsin can. Because of this, DFS North is the largest provider of Whirlpool family branded appliances in Wisconsin.
Diamond is led by three individuals with over 75 years collective experience in the appliance repair field, including managing customer service, improving processes for customers and building top notch solutions for you. Diamond is locally owned, but is connected to a larger regional business serving several Midwest states, so we have a larger supply chain to reach out to when needed.
When it’s time to have your appliance repaired, who you choose makes a difference. So ask yourself:
Is the company factory trained and authorized? Diamond is…
Are they local? Diamond is…
Can they get the repair done in one trip? Diamond does…
Do they have thousands of parts in inventory? Diamond does….
Are their techs responsible, reliable and screened? Diamond’s are…
Do they have years of experience in the appliance repair field? Diamond does…
Thank you for taking time to learn a bit more about us. We hope to prove to you that our people, our systems, our training and our business practices make us the natural choice for your in-home appliance repair needs.
Let us show you that we’re the smart choice. If you are looking for appliance repair near me, call us today.
We help our industries friend : Boiler installation portsmouth, General Contractor Kelowna BC, Appliance Repair Dover DE
What kinds of appliances do you service?
We service all of your major home appliances including: refrigerators, freezers, ovens, ranges, dishwashers, washers, dryers, and more!
What brands of appliances do you work on?Toggle Title
We fix Whirlpool, Maytag, KitchenAid, General Electric, Roper, Estate, Amana, JennAire, Gladiator, and Bosch.
How will I know when to expect the technician?
In order to minimize the disruption to your day, we will schedule a three hour window with you when we will arrive. We will remind you one business day prior to your scheduled appointment as to when we plan to service your appliance. We can also give you a courtesy call 15 to 30 minutes prior to us arriving.
How do you charge for repairs?
Manufacturer warranty repair work is provided at no charge; however physical damage, customer education and other repairs not covered by a manufacturer’s warranty will be billed. Out of warranty repairs include three categories: Trip and Diagnosis, Repair Labor, and Parts. Trip and Diagnosis includes a visit to your home by a technician to diagnose what is wrong with your appliance and creating an estimate for the work. If we require more than one trip to diagnose or repair your appliance, the Trip and Diagnosis and Labor charges will only apply one time.
Is my appliance worth repairing?Toggle Title
Sometimes an appliance isn’t worth the money it will take to repair, and you may be better off purchasing a new one. We can run a full diagnostic check to determine if the cost of the repair is worth the value of the appliance. It’s then your choice whether to repair or replace the appliance. If you choose to replace the unit instead, you will be responsible for the Trip and Diagnostic fee.
Do I have to be home during the repair?
We cannot send a technician to a home without an adult being there during the repair, with the exception of some apartments and commercial settings. We offer flexible scheduling to ensure that we can make an appointment when you or another adult will be available to be home in order to answer questions.
Can I be sent a bill for my repair?
With few exceptions, we require payment upon completion of the repair, either by check or my credit card. You will receive an email confirmation with a receipt that will also show the work done and any other relevant charges. In some cases, we can set up a billing account with customers with whom we have a history and have had a credit application approved with our accounting team. Please contact our office for any questions!
When will my appliance be repaired?
Our goal is always to have your appliance repaired the first time a technician visits your home. A senior technician reviews your case before a repair technician is sent to your home in order to diagnose the problem prior to arriving. With thousands of parts in stock, chances are we have what is needed on hand! Depending on the make and model of your appliance, we should be able to have it repaired in one trip. However, if further trips are needed, you will only be charged for the first one.
Refrigerators
When your refrigerator isn’t working properly, it can end up costing you a lot of money in lost food, not to mention the headache that comes with it. We’ve seen just about every problem that you can encounter with refrigerators. This includes: not cooling, freezing instead of cooling, leaking water, non-functioning ice maker, frost build-up, and more. We can also perform preventative maintenance such as cleaning your refrigerator’s cooling system annually to prevent overheating and prolong the life of your appliance.
Washer
You want your clothes to get cleaned properly, and they should. But sometimes your washer just doesn’t seem to clean like it used to. If you have a loss of water flow, clothes that are still too wet after the spin cycle, or a machine that just won’t drain at all, we’re here to help. We’ll take care of any error codes you may be encountering or fix any power supply or electrical problems you may be facing, so you can get back to your laundry without trouble.
Dryers
Waiting an eternity for your clothes to dry shouldn’t be something that is in your weekly routine. When your dryer is taking too long to dry, won’t heat, or won’t even turn on, we’ll solve your problem. Perhaps your dryer drum is making a noise, the door isn’t latching properly, or you’re even missing a knob; we have the parts and the experience to get you back up and running smoothly.
Ranges / Wall Ovens
When your range or oven isn’t cooperating, it can make getting dinner on the table that much more of a hassle. Whether it’s gas or electric, we can solve your range and oven woes. There are any number of problems that can occur, such as your oven not getting to or holding temp, burners not heating or igniting, cracked glass cooktop, loss of power, or loss of certain functions such as convection fans. We solve these problems every day.
Dishwashers
Having a dishwasher that’s on the fritz can be so frustrating. When an appliance that is supposed to save you time and make your life easier is causing you more trouble than it’s worth, give us a call. If your dishwasher isn’t cleaning dishes like it used to, isn’t draining, or is leaking water onto the floor, DFS Appliance Repair of Brookfield has your solution. We can get your soap dispenser back to working order and ensure that the top rack of dishes is spotless for you.
Microwaves
If the convenience of your microwave is not longer, well, convenient, DFS Appliance Repair of Brookfield will get your food back to piping hot in no time. For such a small appliance, there are many things that can go wrong with it, such as the door not closing, turntable not turning, the touchpad not working, or it simply is making a lot of noise. Whether you want to repair the microwave you have, or get a new unit installed, we have the experience to get you back up and running in no time.
